Frequently Asked Questions

Have a question but don't want to wait for support? Read through our frequently asked questions. If you don't see what you're looking for, please contact us and submit a detailed description of the problem you are experiencing.

Short Answer: 5-7 days.

Long Answer: We do our best to ship your Skyline Specs as fast as possible. Often we ship within one day of receiving your order, although we give a delivery estimate of 5-7 days. Skyline Specs uses USPS Priority Mail, and most shipments arrive within 3-5 days of shipment confirmation.

Let us start by saying, we sincerely apologize for the inconvenience. Every order comes with tracking information, although every once in awhile an order tracking number will slip through the cracks. If you did not receive an order tracking number, please complete our contact form as soon as possible, including your order number. We will attach the tracking number to your existing order as well as send you a notification email with full tracking information.

No. Skyline Specs currently ships exclusively within the continental United States.

Customer satisfaction is very important to us and we are happy to accept returns up to 10 days of the purchase date if the product is in its original condition. In the event that your package is damaged before delivery, or you received the wrong product, please contact us as soon as possible, including your order number. In these instances, we provide a full refund or replacement.

Please allow 10-12 business days for the return to be processed and refund to be issued to your account. We reserve the right to deny any returns if the item does not meet our requirements and we are not responsible for any lost returns.

If you are unsatisfied with your Skyline Specs for some reason, again, please contact us. In the past, we have occasionally offered dissastified customers a significant discount, although this is awarded on a case-by-case basis.

You can view our full return policy here

Yes! Sold in 10+ boutiques and small retailers throughout Minnesota, Wisconsin, Colorado, & Toronto, Skyline Specs is finding its way into more stores (and hearts) than ever before.

See where you can pick up a pair of Skyline Specs today!

We use a variety of wood, but primarily bamboo and zebrawood.

Float? No. The wood makes them more bouyant than a typical pair of sunglasses, but it's more accurate to say they sink very slowly.

Skyline Specs are unisex and our premium flex hinges make them one size fits all.

If you're unhappy with the fit of your Skyline Specs, we offer exchanges of equal or lesser value within one week of purchase. If this is the case, please contact us as soon as possible.

Custom Orders

Pleases allow 4-6 weeks for custom orders to be fully processed and delivered.

(Please be aware that the holiday season may cause unexpected delays.)

Your custom order is unique, and we want our pricing to reflect that. We work together with each group to make sure that their individual product and pricing needs are met. To get pricing estimates, please complete our customization order form.

Yes! Submit a customization order form and upload a picture of your custom design or logo to be engraved.

We are pleased to offer uncustomized (no logo or design), made-to-order corporate packages. Just select your package and check out as you would with any other product. These corporate packages ship much faster than custom orders, usually within a week.

For custom orders, submit a customization order form.

Yes! We work closely with our vendors and retailers to tailor our Specs to their needs.

Why Sell Skyline?

In case you haven't found the answer for your question please feel free to contact us, our customer support will be happy to help you.


Have a boutique or small retail store?
Looking for your next best-seller?

Sell Skyline Specs at your own store! With a proven track record of successful best-selling products at a dozen small botique shops, find out how adding Skyline Specs to your inventory can increase sales & traffic. We work closely with our vendors to ensure seamless product management and fair wholesale pricing.
Become a vendor today!

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